How to generate a statement of account

This article explains how to create and send a statement of account for one of your contacts in FreeAgent.

A statement of account can include all the transactions for a contact between the dates you set, including invoices, credit notes, bills, bill credit notes, and payments and refunds relating to these. Therefore, you might send a statement of account to let a customer know about any open or outstanding invoices they have and the total account balance they owe you.

Please note that the bank details that appear on the statement of account will come from the most recent invoice that is included in the statement. If you'd like different bank details to be shown, you'll need to edit the bank details on the most recent invoice.

1. Navigate to the relevant contact

Navigate to the 'Contact's tab at the top of the screen. 


Select the relevant contact and select 'Statement of Account'.


2. Enter a date range and configure your statement

Next, enter the relevant date range for the statement. For example, this might be for a calendar month. FreeAgent will include an opening balance if there were any invoices or bills outstanding for that contact dating from before the first date you choose.


Choose which items to include on the statement. You can choose to include 'All' items related to a contact or 'Open or Overdue' items only.


If you've issued invoices to your contact in a foreign currency, FreeAgent will divide up the transactions into the different currencies and show the transactions in each currency separately.

Once you've entered the relevant details, select 'Show Statement'.


Your payment details will be shown at the bottom of the statement. These will mirror the last invoice or credit note included on the statement, with a new payment reference.

3. Save or send the statement

You can either save your statement as a PDF to print out and send by email outside of FreeAgent or  send this directly to your customer from FreeAgent.


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