This article explains how to edit a payslip in your client's account in FreeAgent.
1 Switch to the client's account
Occasionally you might find that you need to correct a client’s payslip from a previous payroll month in the tax year. HMRC’s advice is to correct an error by updating the year-to-date figures in your next regular Full Payment Submission. You can do that in FreeAgent by following the steps below.
Begin by navigating to ‘My Clients’ from your Practice Dashboard.
Find the relevant client from the list and then select the ‘Switch to’ button. This will take you into the client’s FreeAgent account.
2 View the payslip you want to edit
From within your client's account, navigate to the ‘My Money’ tab at the top of the screen and select ‘Payroll’ from the drop-down menu.
Select the appropriate payroll month from the 'History' section on the ‘Payroll’ screen.
Next, select ‘View payslip’ next to the user whose payslip you need to edit. To edit more than one payslip, you will need to complete this process separately for each payslip.
From the payslip screen, select ‘Edit payslip’ in the top-right.
Please note that the ‘Edit payslip’ feature won’t be available if you are trying to edit the following:
a month 12 payslip
a historical payslip of a user who has a leaving date entered into their payroll profile
Edit the required fields on the payslip and then select ‘Save changes’.
The user's payslip for that month will automatically be updated on the screen. You can select ‘Save as PDF’ to save and then share the updated payslip with the user or your client.
Editing a payslip in this way will update the client’s year-to-date figures in FreeAgent immediately, but please note that HMRC won’t receive the client’s updated information until the following month’s payroll submission.
FreeAgent is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 (register no. 799763) for the provision of account information services.
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