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Setting a secure account password

Your FreeAgent account password is the key to protecting your financial and personal data, so it’s important to make sure that it is secure.

At FreeAgent, we use a number of technical and organisational measures to make sure our data is secure. You are in control of your password, so we’d like to offer you some advice to help you choose the most secure password possible.

The secret is to make your password memorable (so you don’t have to write it down), but also hard to guess. Length is a key factor: a longer password, often called a passphrase, is inherently harder to break than a shorter alternative. Passphrases are usually a combination of words that you can easily remember or associate with.

For example, XPV!s6j2iPX might meet complexity requirements, but you are never going to remember that and will probably have to write it down (although if you use a Password Manager like LastPass - then that’s great). Similarly, using something like P455W0rd! is quite common, and just not secure enough.

A longer passphrase such as sunwalkraindrive, which looks much simpler, is actually a lot harder to break. Further combining non-alphanumeric characters only increases the security, and this can be as easy as adding spaces, giving you sun walk rain drive. Hey, even throw in an exclamation mark if you are feeling adventurous!

The FreeAgent Password Strength Meter

Our embedded password strength meter will help provide feedback on the strength of your chosen password. If your password isn't secure enough, then this will be highlighted on the meter.

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Using your personal information, such as your name or your company name, is not a great idea and so we'll highlight this as a known vulnerable password.

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All passwords held in our system are stored securely via a secure cryptographic hashing function so even we don’t know what they are. If you want to know more about what this actually means, see this article and also this article.

On top of this, we also recommend you enable 2-step verification capability on your account which offers you the best level of protection, rather than relying solely on your password. 

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