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How to switch from your existing bank feed to an Open Banking bank feed

Open Banking bank feeds automatically import transactions from your business bank account into your FreeAgent account. This article explains how to switch from your existing bank feed and set up an Open Banking bank feed.

Open Banking bank feeds are still in beta! If we haven't sent you an email invitation to set up a feed, please hold off setting one up for the time being. They'll be open to all of our users very soon!

Please be aware that you may need to be registered with your bank for online banking to complete this process and that currently, only a selection of payment accounts, mostly business banking accounts, are eligible for Open Banking bank feeds.

1 Switch off your current bank feed

Go to ‘Banking’ and click on the Bank Account which has the feed you wish to disable


Next, click on ‘More’ at the top right of the screen, and then ‘Disable Bank Feed’


Finally, confirm that you’d like to remove this feed by clicking on ‘Disable’


2 Enable the new Open Banking bank feed

You’ll be taken back to your bank account, select ‘Enable Bank Feed’ at the top right of the screen.


3 Select your bank

For Open Banking bank feeds, either choose one of the icons at the top of the screen or use the search to find your bank. At this time, a limited selection of payment accounts, mostly business banking accounts, are eligible for this service.


4 Authorise the connection with your bank

Next, you’ll be taken to your bank’s website to authorise the connection process. This process may differ from bank to bank, so please follow the prompts given to you by your bank to complete the reconnection setup with FreeAgent. Afterwards, you’ll be taken back to your FreeAgent account.

As part of the Open Banking standard, we need you to give your explicit consent every 90 days to connect your bank account to FreeAgent. When it’s time to re-consent, we’ll let you know.

And that’s it! Your connection is complete!

That’s it! Your bank account has been connected to your bank, FreeAgent will automatically import data from your last transaction date, so you’ll have no missing data.

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