Knowledge Base Getting Started Frequently Asked Questions

How to delete a bank account

This article explains how to delete a bank account that you’ve set up in FreeAgent. You will need level 6 access or above to do this.

Please note that you cannot delete a bank account that is marked as your primary account. You can change which account is marked as your primary account by editing the bank account.

Remove explanations from transactions

Before you can delete a bank account, you must first remove the explanations from all the transactions in FreeAgent that are associated with the account.

Please note that this will also remove the transactions from all of your accounting reports, apart from the Audit Trail report. You should not delete a bank account if you want to keep existing transactions recorded in FreeAgent. Instead, hide the bank account or delete specific bank transactions.

Update associated invoices or recurring invoice profiles

You won't be able to delete a bank account if the details of that account are displayed on any invoices or recurring invoice profiles.

You can change the associated bank account by editing the relevant invoice or recurring invoice profile. Select ‘More Options’ and open the ‘Bank account’ drop-down menu to change which bank account appears. 

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Deleting a bank account

Navigate to the ‘Banking’ tab at the top of the screen and select 'Bank Accounts' from the drop-down menu.

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Choose the bank account that you wish to delete from the ‘Bank accounts’ list.

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Check that all the explanations have been removed from the transactions in the account. Once this is complete, the list of transactions will appear in red.

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Next, select ‘More’ from the top-right corner and choose ‘Delete Account’ from the drop-down menu.

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Select ‘Delete Account’ in the pop-up window to complete the process. Please note that all associated transactions will be lost.

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If you'd like to add this bank account again in the future, you'll need to follow the process for adding a new bank account to FreeAgent.

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