How to edit your FreeAgent subscription
This article explains how to edit your FreeAgent subscription in order to make changes to your payment schedule, card details or billing contact details.
For information on cancelling your FreeAgent subscription, please see this article.
Edit your subscription
To edit your FreeAgent subscription, select your company name at the top-right of the screen and select ‘Billing’ from the drop-down menu.
Next, select ‘Edit Subscription’ at the bottom of the ‘My Subscription’ section.
You can choose whether your subscription payments are taken monthly or annually in the ‘Payment Schedule’ section. Please note that if you change your subscription payments from monthly to annually, the next subscription payment will be taken immediately. If you change your subscription payments from annually to monthly, the change will be applied on your renewal date.
If you need to change your card details, select ‘Use a different card’ in the ‘Card Details’ section.
Enter the new card details and select ‘Update my details’ at the bottom of the screen to complete the process.
You can change your billing contact details, including the billing address or email address that your subscription invoices are emailed to, in the ‘Billing Details’ section.
Once you’ve made the relevant changes, select ‘Update my details’ at the bottom of the screen to complete the process.