How to use the FreeAgent mobile app to remove explanations from bank transactions explained by Guess

This article explains how to remove bank transaction explanations from guessed transactions using the FreeAgent mobile app if you have Guess enabled. Guess is a FreeAgent feature that attempts to explain your imported bank feed transactions.

Please note that you won't be able to use the FreeAgent mobile app if you have an unincorporated landlord account.

If your business is VAT-registered and you remove any explanations from transactions that appear on a VAT return that you’ve either filed or marked as filed, the VAT return will be locked, so FreeAgent won’t apply any changes to it. Instead, the effect of editing these transactions will be deferred to your next open VAT return.

If you have Guess enabled on your bank account, all guessed transactions will be marked 'For approval' in their own dedicated tab in the FreeAgent mobile app. Guessed transactions are displayed in orange.

Although these transactions behave like explained transactions, FreeAgent flags them for approval to allow you to identify and check that the explanations are correct.

We strongly recommend that you review and approve each explanation to ensure that it’s correct and improve the chances that Guess will explain future imported transactions accurately. Although recommended, you don’t have to approve explanations in order to complete other actions, such as submitting VAT returns.

For information on managing the Guess feature on the desktop version of FreeAgent, please see this article.

Please note that any changes you make using the FreeAgent mobile app will be reflected in the desktop version of FreeAgent. You will need a user access level of 6 or above in order to use this functionality.

Before you get started

Before you can remove any bank transaction explanations using the FreeAgent mobile app, you will need to have enabled a bank feed in your FreeAgent account.

Navigating to transactions marked for approval

Open the FreeAgent mobile app on your Android or iOS device and log in using your FreeAgent login details if prompted. If you’ve accessed the app recently, you may be logged in automatically.

Tap the three-lined 'hamburger' icon at the top-left of the FreeAgent mobile app and select 'Banking'.

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Next, choose the relevant bank account from the list.

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Bank transactions that are marked for approval are displayed in orange and can be viewed by tapping the ‘For approval’ tab. The number below the ‘For approval’ tab shows the total number of bank transactions that are marked for approval in that bank account.

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You can either remove a single bank transaction explanation or remove multiple bank transaction explanations in bulk.

Removing a single bank transaction explanation

Select a bank transaction from the ‘For approval’ tab.

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Select ‘Remove’ in the top-right corner.

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If there is a file attached to the bank transaction, it will now automatically be moved to your ‘Files’ area.

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Removing multiple bank transaction explanations

If you're using an iOS device, select the three dots in the top-right and choose ‘Select explanations to remove’ from the drop-down menu to bring up the option to select multiple transactions.

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Tick the checkbox to the left of each bank transaction that you’d like to remove.

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Select ‘Remove’ at the top-left of the screen.

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If there are files attached to any of the bank transactions, they will now automatically be moved to your ‘Files’ area.

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If you're using an Android device, press and hold on the first transaction you want to remove the explanation from, until a checkbox appears. Tick the checkboxes for all relevant ‘for approval’ transactions, then tap the three dots in the top right and select ‘Remove X transactions’.

Once you’ve removed bank transaction explanations, they will be removed from the ‘For approval’ tab and will appear in red in the ‘Unexplained’ tab.

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To allocate different explanations to the transactions, follow the steps in this article.

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