This article describes how to explain rental income that has been refunded to a tenant.
If you have an unincorporated landlord account and have refunded rental income to one of your tenants, you should follow the steps below to explain the bank transaction once it has been imported into your FreeAgent account via a bank feed or uploaded from a bank statement.
Please note that the unincorporated landlord account type is currently only available if you work with an accountant who is a FreeAgent Partner. You’ll need level 7 access or above to your FreeAgent account to follow the steps below.
FreeAgent is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 (register no. 799763) for the provision of account information services.
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