Taking invoice payments with PayPal using the FreeAgent mobile app

This article explains how to start accepting payments for your FreeAgent invoices using PayPal via the FreeAgent mobile app.

You can also collect invoice payments online using Stripe, Tyl by NatWest or GoCardless.

Taking invoice payments using PayPal

Tap the three-lined 'hamburger' icon at the top-left of the FreeAgent mobile app and select 'Invoices'.

Tap the ‘+’ at the bottom of the screen and follow the steps for creating an invoice using the FreeAgent mobile app.

In the ‘Payments enabled’ section, make sure the PayPal option has been selected. To choose Paypal, or set Paypal as the default payment option for all future invoices you create, select 'Manage' and toggle the Paypal option.

Select ‘Create invoice & add line items’ and enter the necessary details for the invoice.

When you’re sending the invoice to your customer, toggle ‘Include online payment button’ if you’d like to add a payment button to your invoice email.

How this works for your customers

This will add a button to your invoice that allows your customer to pay the invoice using PayPal.

If your customer selects the PayPal button, they will be taken to PayPal where they can make a payment either through their PayPal account or by using a credit or debit card.

Receiving payments

If you enabled API access/Express Checkout when adding the PayPal account via the desktop version, payments made to you will be reflected in your FreeAgent PayPal account automatically.

When your customer pays you, PayPal may deduct charges and you’ll need to split the bank transaction to account for the fees. However, if you enable ‘Guess’ via the desktop version, FreeAgent will ensure that the PayPal fees are split out and explained automatically for you.

Your invoices will be automatically marked as paid once the payment has been received. While payments are pending or being processed, FreeAgent will stop sending automatic email reminders.