Insights in FreeAgent
This article explains what Insights are in FreeAgent.
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What are Insights?
Insights are notifications that highlight certain areas of your business’s performance.
These notifications are designed to help you run your business more successfully by highlighting business performance, opportunities and potential issues, to help you make better decisions about your finances.
Please note that to be served Insights, you’ll need to have a user access level of 7 or above.
How to view your Insights
You can view your Insights by selecting the bell-shaped icon beside your business name in the top-right of the screen.
New Insights will be shown under the ‘Radar’ tab within the drop-down menu. The number of unread Insights will be shown in brackets beside the ‘Radar’ tab header. To read more about an Insight, select it from the menu and you will be taken to the Radar area.
Please note that once you have read a Radar notification, it will no longer appear in the Radar drop-down menu.
To view previous Insights, select ‘View Radar page’ at the bottom of the drop-down menu.
Which Insights are available?
FreeAgent currently has four key Insights (not including the initial ‘Introducing Insights’ notification). These are:
- Your top customers
- Upcoming VAT payments
- Your slowest paying customers
- Your top spending categories
- Your accounting year end
Your top customers
The ‘Your top customers’ Insight lists your top five customers over the last six months, pulling data from what you’ve invoiced. This Insight also links off to the Customer Sales report, which lets you break down income from all your customers, over different time periods.
Your slowest paying customers
The ‘Your slowest paying customers’ Insight lists your slowest paying customers from the past 12 months. You can also view the average payment time for a customer by viewing a contact, and then checking the Invoice Payments panel.
Your top spending categories
The ‘Your top spending categories’ Insight will show your top five spending categories from the last six months, taken from your categorised bills, expenses and bank transactions. It also shows a comparison with the same six months in the previous year.
This Insight links off to the Spending Categories Report, which lets you break down income from all your customers, over different time periods.
Your accounting year end
This Insight notifies you when your accounting year end is approaching, and suggests actions that might be helpful for you to take, such as reviewing your comparative Profit and Loss report.