Knowledge Base Getting Started Frequently Asked Questions

Bank Reconciliation

By enabling bank feeds, or regularly uploading bank transactions, the amount in FreeAgent should match the amount in your bank account – so you shouldn't need to do a traditional bank reconciliation.

Performing a bank reconciliation simply means matching your accounts back to the bank, and you do this in FreeAgent by adding all your bank transactions and then explaining them.

It’s good practice to regularly check that the amount in FreeAgent does indeed match the amount in your bank account. If you ever notice that the two figures don’t match, you should check that you entered the correct opening balance for your bank account when you added it to FreeAgent. You can do this by navigating to Banking, selecting your bank account from the list of your accounts (if appropriate), then choosing ‘Edit details’. If you’ve enabled a Bank Feed for that bank account, you should also check whether there are any transactions from your bank account that were either missed or duplicated in the Bank Feed.

Troubleshooting bank reconciliation

Finding that your bank account isn't balancing? If you're experiencing problems reconciling your bank transactions, please consider the following:

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