Knowledge Base Getting Started Frequently Asked Questions

How to manage your connections

This article explains how to enable or manage your connections in FreeAgent.

There are a variety of connections available to you as a FreeAgent user, both built by FreeAgent and by third parties. These integrations allow information to be pulled into your account, improving the day-to-day management of your business. Some common examples are challenger bank feeds, online payments services and connections with HMRC.

To access your connections, select 'Connections’ from the drop-down menu at the top right-hand corner of the screen.

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Connections will show you an overview of your integrations.

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To view or enable a specific feature, select the appropriate 'Manage' button and you’ll be redirected to the specific pages for that connection. From there, you'll see if you have enabled the feature, if not, you’ll have the option to enable it.

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Please note that if you've enabled an integration built by a challenger bank or another third party, you can manage it in the 'Approved Applications' section.

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