When it gets close to the 90-day time-out, we'll put a notice in your Banking area. Tap this notice and the re-consent process will begin. Alternatively, you can complete the re-consent by following these steps.
1. Open the 'Settings' menu and select 'Bank Connections'
Tap the three-lined 'hamburger' icon at the top-left of the screen to open your 'Settings' menu. Select 'Bank Connections'.
2. Choose a bank feed
Select the bank feed you'd like to re-consent and tap 'Update connection'.
3. Review the connection details
Check over the connection details and select 'Connect to my bank' when you're ready. You’ll then be redirected to your bank's online banking portal, where you’ll have the option to re-consent all of your feeds at once.
4. Complete the re-consent
Once you've been redirected to your bank's online banking portal, you can complete the re-consent. This process may differ from bank to bank, so please follow the prompts given to you by your bank to complete the setup. Once the re-consent is complete, you’ll be taken back to your FreeAgent account.
FreeAgent is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 (register no. 799763) for the provision of account information services.
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