Verify a sender email address

This article explains how to verify a sender email address in order to send invoice and estimate emails from your FreeAgent account.

A verified sender email address is one that FreeAgent has confirmed genuinely belongs to a FreeAgent account owner or user.

FreeAgent verifies email addresses by sending a confirmation email. The owner of that email address then needs to follow a link within that email to confirm that their email address is genuine. This allows them to send estimates and invoices from within FreeAgent; it also enables account owners to send emails on behalf of users with verified email addresses.

How to verify a sender email address

To verify a sender email address, select 'Settings' from the drop-down menu in the top-right corner and then select 'Sending Emails'.

FreeAgent will have sent you an email when you signed up for your FreeAgent account. Follow that link to verify your email address. Once you have done so, the status will show as ‘Verified’.

To resend a verification email, select ‘Resend Verification Email’.

To add a new sender email address, select ‘Add a Sender Email’.

Enter the sender’s email address and the name you want to associate with it, and select ‘Add Sender Email Address’. FreeAgent will then send a confirmation email to that address.

The owner of the address then has to follow a link within the email to verify their email address. This will allow the owner of that email address to send estimate and invoice emails from within FreeAgent. If you’re the account owner and another FreeAgent user’s email address is verified, you’ll also be able to send estimate and invoice emails from that address on the user’s behalf.

If you want to change which email address is used to send invoice and estimate emails, find out how to manage sender email addresses.