Enable the Amazon UK add-on
This article explains how to enable the Amazon UK add-on and connect your Amazon seller account to FreeAgent. It also explains how to cancel the Amazon UK add-on.
Please note that:
- The add-on won’t be available if you have an unincorporated landlord account.
- If you subscribed to FreeAgent via the Apple App Store, you’ll need to switch to a FreeAgent subscription to access the add-on.
- If you bank with Mettle, you’ll need to have a new Mettle bank account in order to set up an Amazon seller account, as the sort codes for Mettle’s older e-money accounts are not recognised by Amazon. If you still use a Mettle e-money account, you can easily make the switch from within the Mettle app.
- The add-on is only suitable for Amazon sellers who are based in the UK and pay UK tax. If you have an Amazon affiliates account, the add-on won't be suitable at this time.
- If you also sell items on additional marketplaces, you’ll need to upload or manually enter any transactions relating to sales or fees processed on non-UK marketplaces e.g Amazon.de. Don’t record these transactions in the Amazon bank account in FreeAgent as this could cause reconciliation issues. Instead, you would be best to create a separate dummy bank account and set the currency and account name to match the Amazon marketplace you sell on, for example, Amazon French Marketplace Sales.
- You’ll need to have an active Amazon seller account and be the FreeAgent account owner to enable the Amazon UK add-on.
- There aren’t any restrictions on how much you can use the add-on, but the practical upper limit is around 200 orders per day, based on the volume of data imported from Amazon’s API.
- The Amazon UK add-on will cost £6 per month plus VAT in addition to your FreeAgent subscription and payments will be taken monthly.
- If you’ve been manually recording your Amazon sales in FreeAgent, you’ll need to carefully transition to using the automatic sync to avoid duplicating any data.
- Amazon UK sellers on the Amazon Standard Base Reserve Policy - also referred to as ‘Delivery Date Based Reserve’ or ‘DD+7’ - will only see funds from their Amazon sales become available seven days after the delivery date of a sale. Until then, the funds being held in reserve will be referred to as ‘Deferred transactions’ on your Amazon payments dashboard. Find out more about how Amazon’s Standard Base Reserve Policy affects your transaction data in FreeAgent.
Before you start
If you’ve been manually recording your Amazon sales in FreeAgent, before enabling the add-on we’d recommend that you choose a handover point based on your Amazon settlement reports to transition into using the automatic sync of the data into FreeAgent.
Find out more about how to transition from manually entering your Amazon data to automatically importing it.
Enable the Amazon UK add-on
You can connect FreeAgent to Amazon from the Connections area of the Amazon Appstore by selecting ‘Authorise Now’ if you have an existing FreeAgent account, or ‘Visit FreeAgent.com’ if you don’t have a FreeAgent account yet.
Alternatively, you can follow the steps below to enable the Amazon UK add-on from your FreeAgent account if you have one.
Navigate to the drop-down menu under your business name and select ‘Connections & Add-ons’.
Select 'Get started' on the ‘Amazon’ panel.
Select ‘Connect to Amazon’.
The automatic sync will import the data from the last completed settlement report that’s available from your Amazon account. Therefore, if you’ve been manually recording your Amazon sales in FreeAgent, make sure you’ve entered all the data prior to this.
For example, if your last completed settlement report was generated on 30th October and contains data from 15th-30th October, the automatic sync will import this data into FreeAgent. Therefore, you'd need to make sure any data for dates prior to 15th October has been manually entered into FreeAgent.
Once you’re happy the relevant data has been entered into FreeAgent and agree to the terms, select ‘Continue to Amazon’.
Enter your Amazon seller login credentials, select ‘Sign in’ and follow the instructions provided to complete the Two-Step Verification process.
You’ll be taken back to FreeAgent to enable the add-on. Tick the box to confirm that you understand that the payment for the add-on will be taken on a monthly basis in addition to your FreeAgent subscription and select ‘Enable the Amazon UK add-on’.
Once enabled, find out how to start using FreeAgent with Amazon.
When you enable the Amazon UK add-on, FreeAgent creates a minimum of two contacts that are used when recording sales and fees. These contacts are specific to the Amazon UK add-on and are set with a UK address and VAT settings to only charge VAT if the customer is in the UK. Therefore, they're only appropriate to use for the Amazon UK marketplace. If you want to manually record sales and fees from non-UK marketplaces, please create separate contacts for sales and fees to associate with any invoices or bills that may be used.
If you're VAT-registered, the VAT amount on sales and refunds will be correctly categorised into the correct accounts due to the settings on these contacts. If you change these settings for any reason, it may result in VAT not being applied correctly.
If you ever want to cancel the Amazon UK add-on, you can follow the steps below.
Please note that if you cancel the Amazon UK add-on, the automatic sync of data will stop immediately. However, the data that has already been created within your FreeAgent account will be retained.
Cancel the Amazon UK add-on
Navigate to the drop-down menu under your business name and select ‘Connections & Add-ons’.
Select 'Manage' on the ‘Amazon UK’ panel.
Select ‘Cancel Amazon UK add-on’.
Select the reason for disabling the add-on from the 'Why didn't you find this add-on helpful?' drop-down menu and select ‘Cancel Amazon UK’ to complete the process.
If you change your mind, you can connect Amazon to FreeAgent again at any time by following these steps.