Reactivate your FreeAgent account once it's cancelled
This article explains how to reactivate your FreeAgent account if you have cancelled your subscription and your data has not yet been deleted.
When you cancel your FreeAgent subscription, your data will be automatically deleted after one year, as per our privacy policy. However, if you change your mind and wish to reactivate your FreeAgent subscription, you can do so at any point during this one-year period.
Please note that we will not be able to recover any of your data once it has been deleted.
You can reactivate your subscription by logging in to your FreeAgent account at any time before your data is deleted.
You will see a message confirming this during the cancellation process. Please note that you'll need full (level 8) access to your account to be able to cancel or reactivate your subscription.
When you log in to FreeAgent, you will see confirmation of the date your subscription was cancelled, along with a summary of your payment details. You will also see a message confirming the number of days left over from your previous subscription, if any. Note that any leftover days from your original subscription will be added to your new subscription.
Select ‘Reactivate my account’ to continue. If your original payment details have expired, and you don't have any leftover days from your previous subscription, you will then be prompted to enter new payment details in order to regain access to your account.