Knowledge Base Getting Started Frequently Asked Questions

Pay off multiple invoices with one payment

This article explains what to do when you receive a single payment from a customer that pays off more than one invoice.

Navigate to the bank transaction that shows the full amount that your customer paid you.

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From the ‘Invoice’ drop-down, select the first invoice to be split out from the transaction.

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Select ‘Explain Transaction’

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FreeAgent will then create a transaction on a new line for the amount of that invoice. You can repeat this process until all the invoices for that payment have been split out.

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It's fine to have multiple entries explaining a single transaction like this - the only important thing is that the transaction is fully explained.

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