This article explains how verified sender emails work in FreeAgent and how to ensure that the email addresses you use to send invoice and estimate emails from your FreeAgent account are verified.
How verified sender email works
A verified sender email address is one that FreeAgent has confirmed genuinely belongs to a FreeAgent account owner or user.
FreeAgent verifies email addresses by sending a confirmation email. The owner of that email address then needs to follow a link within that email to confirm that their email address is genuine. This allows them to send estimates and invoices from within FreeAgent; it also enables account owners to send emails on behalf of users with verified email addresses.
How to verify a sender email address
To verify a new sender email address, select 'Settings' from the drop-down menu in the top-right corner and then select 'Sending Emails'.
Enter the sender’s email address and the name you want to associate with it, and FreeAgent will then send a confirmation email to that address.
The owner of the address then has to follow a link within the email to verify their email address. This will allow the owner of that email address to send estimate and invoice emails from within FreeAgent. If you’re the account owner and another FreeAgent user’s email address is verified, you’ll also be able to send estimate and invoice emails from that address on the user’s behalf.
FreeAgent is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 (register no. 799763) for the provision of account information services.
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