Approve or remove HMRC tax coding and student loan change notices

This article explains how to approve and how to remove HMRC tax coding or student loan change notices in FreeAgent.

Within the FreeAgent app, we refer to tax code or student loan change notices simply as ‘HMRC notices’.

Please note:

Navigate to the ‘My Money’ tab at the top of the screen and select ‘Payroll’ from the drop-down menu.

Payroll highlighted in drop-down menu under My Money on the overview page.

Select the ‘Check HMRC notices’ button.

'Check HMRC notices' button highlighted on the Payroll page header.

This will take you to the HMRC notices area. Here you’ll be able to view all your employee's notices from HMRC, such as changes to tax codes and student loan payments.

HMRC notices page showing notices waiting for approval or removal.

Select the ‘For approval’ tab to see the notices that you need to approve. You can approve notices individually or in bulk. You can also remove notices individually or in bulk from the ‘For approval’ or ‘Unmatched’ tabs.

'For approval' tab highlighted under HMRC notices page title.

Approving notices individually

To approve notices individually, select the ‘Approve’ button next to the relevant notice.

'Approve' button highlighted next to a notice listing.

Approving notices in bulk

To approve notices in bulk, select the checkbox next to each relevant notice you want to approve at the same time.

To quickly select all the notices on a page, tick the checkbox for one notice and then tick the box that appears to the left of ‘Type’. This will select all the other notices listed on the page. Alternatively, you can select the checkbox for one notice, hold shift and then select another checkbox and all the checkboxes in between will be selected.

Checkboxes highlighted before each notice listing.

Then, select the ‘Approve notices’ button in the 'Approve notices' panel on the right.

Approve [x] notices button highlighted in the panel next to notice listings.

A record of the notice(s) being approved will appear under the ‘History’ tab.

History tab of HMRC notices page showing notices approved.

Removing notices individually

To remove notices individually, select the red cross next to the relevant notice.

Red cross button highlighted next to notice listing.

Select ‘Yes, remove this HMRC notice’ in the pop-up window to complete the process.

Pop-up window asking if user is sure they want to remove this HMRC notice.

Removing notices in bulk

To remove notices in bulk, select the checkbox next to each relevant notice you want to remove.

To quickly select all the notices on a page, tick the checkbox for one notice and then tick the box that appears to the left of ‘Type’. This will select all the other notices listed on the page. Alternatively, you can select the checkbox for one notice, hold shift and then select another checkbox and all the checkboxes in between will be selected.

Checkboxes highlighted before each notice listing.

Then, select the ‘Remove [x] notice(s)’ button.

'Remove [x] notices' button highlighted in panel next to notice listings.

Select ‘Yes, remove these HMRC notices’ in the pop-up window to complete the process.

Pop-up window asking if user is sure they want to remove these HMRC notices.

A record of the notice(s) being removed will appear under the ‘History’ tab.

History tab of HMRC notices page showing notices removed.

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