Once you have scanned the code, your Mettle online banking app will open. Follow the instructions within the Mettle app to complete the connection.
6. View your Mettle bank feed
To view your Mettle bank feed in FreeAgent, navigate to the ‘Banking’ tab at the top of the screen, select ‘Bank Accounts’ from the drop-down menu and choose your Mettle bank account.
You should now see the Mettle logo in the ‘Bank details’ section at the bottom-right of the screen. In the ‘Bank Feed’ panel, you’ll initially see a status of ‘Import pending’. This status can take up to 24 hours to disappear from your account.
Once your transactions are cleared by Mettle, they will be imported to FreeAgent via the bank feed. Some transactions may appear instantly, but pending transactions can take up to three days to be imported.
Please note that you will have to re-consent your Mettle bank feed every 90 days using the Mettle app in order to keep the feed active.
FreeAgent is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 (register no. 799763) for the provision of account information services.
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