Record a rental income refund on mobile
This article describes how to use the FreeAgent mobile app to explain rental income that has been refunded to a tenant.
Please note:
- You’ll need level 7 access or above to your FreeAgent account to follow the steps below.
- You’ll need to explain the bank transaction once it has been imported into your FreeAgent account via a bank feed.
- Any changes you make using the FreeAgent mobile app will be reflected in the desktop version of FreeAgent.
If you have received rental income from one of your tenants, find out how to record rental income for a property using the FreeAgent mobile app.
Explaining the money paid out of your bank account
Tap the ‘Banking’ icon.
Choose the relevant bank account from the list and select the transaction that relates to the rental income refund.
Select ‘Rental income refund’ from the ‘Explained as’ drop-down menu and select the property that the rental income refund relates to from the ‘Property’ drop-down menu.
Select ‘Explain transaction’ or ‘Save’ to complete the process. Find out more about how to explain bank transactions on the FreeAgent mobile app.