Change a contact's Sales Tax setting
This article explains how to change the Sales Tax setting for a particular contact in FreeAgent.
For example, you may need to start or stop charging a customer Sales Tax because of where they are.
Please note:
- Changing the Sales Tax setting will not affect any invoices which you have already marked as sent. It will only affect invoices, or recurring invoices, that are in draft at the moment and any invoices that you send in the future.
- If you sometimes need to charge a customer Sales Tax and sometimes don't need to charge them Sales Tax, you could set up two different contacts for that customer and set one to always charge Sales Tax and one to never charge Sales Tax.
Select the ‘Contacts’ tab at the top of the screen.
Select 'Edit' on the appropriate contact.
Scroll down to the 'Invoicing Options' section and choose the relevant option from the 'Charge VAT' drop-down menu. You can choose to either:
- only charge Sales Tax if the contact is based in the base country of your FreeAgent account
- always charge Sales Tax
- never charge Sales Tax
Select 'Save Changes' at the bottom of the screen to complete the process.