Logging in to your FreeAgent account

This article explains the three methods you can use to log in to your FreeAgent account.

If you're unable to log in to your FreeAgent account, please see our troubleshooting steps for problems logging into FreeAgent.

There are multiple ways to log into your FreeAgent. You can either log in via:

The FreeAgent login page

Visit the FreeAgent login page and enter the email address and password associated with your FreeAgent account in the relevant fields.

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If you use 2-Step Verification, you'll need to enter a code from your authenticator app each time you wish to access the account, even if that device is known.

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Logging in when you have multiple FreeAgent accounts

If you have multiple FreeAgent accounts registered with the same email address and password, you will follow the same steps as above and will then be prompted to select the account you wish to access.

If you have multiple FreeAgent accounts which use a different email address and/or password, using your specific FreeAgent URL for the relevant account will help you log in successfully. You can bookmark the specific login page for each account so that you can log in to the appropriate accounts easily.

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Your FreeAgent URL 

You can also log in to your FreeAgent account via a unique URL that includes your FreeAgent ‘subdomain’, which is normally the name of your business. The URL will follow the structure [your subdomain].freeagent.com. Find out how to find your FreeAgent subdomain.

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Your FreeAgent URL will take you to the login page, where you’ll be asked to enter the email address and password associated with your FreeAgent account in the relevant fields.

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Your Google account

If you signed up for FreeAgent using Gmail or Google Mail, you’ll have the option to log in to a single account using your Google account details. Select ‘Sign in with Google’.

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Follow the remaining steps as prompted to log in.

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Temporarily disabled login

To help protect your FreeAgent account, FreeAgent will temporarily disable your ability to log in if your password is entered incorrectly 15 times in a row. 

If your login attempts are temporarily disabled, you will be unable to log in for a maximum of 30 minutes. After 30 minutes you will be able to attempt to log in again. If you're unable to log in to your FreeAgent account, please see our troubleshooting steps for problems logging into FreeAgent.

If you have forgotten your FreeAgent account password you can reset or update it.

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