Generate a statement of account

This article explains how to create and send a statement of account for one of your contacts in FreeAgent.

A statement of account can include all the transactions for a contact between the dates you set, including opening balances, invoices, credit notes, bills, bill credit notes, and payments and refunds relating to these. Therefore, you might send a statement of account to let a customer know about any open or outstanding invoices they have and the total account balance they owe you.

Please note that the bank details that appear on the statement of account will come from the most recent invoice that is included in the statement. If you'd like different bank details to be shown, you'll need to edit the bank details on the most recent invoice.

1. Navigate to the relevant contact

Select the ‘Contacts’ tab at the top of the screen.

Contacts tab highlighted at the top of the screen

Click on the relevant contact and select the 'Statement of Account' tab.

Statement of Account tab highlighted for a contact

2. Enter a date range and configure your statement

Next, enter the relevant date range for the statement. For example, this might be for a calendar month. FreeAgent will include an opening balance if there were any invoices or bills outstanding for that contact dating from before the first date you choose.

Statement of Account date ranges highlighted

Choose which items to include on the statement. You can choose to include 'All' items related to a contact or 'Open or Overdue' items only.

All and Open or Overdue item filter highlighted

If you've issued invoices to your contact in a foreign currency, FreeAgent will divide up the transactions into the different currencies and show the transactions in each currency separately.

Once you've entered the relevant details, select 'Show Statement'.

Show Statement button highlighted

Payment details will be shown at the bottom of the statement. These will be the details of the bank account selected for the last invoice or credit note included on the statement.

The payment reference will be SOA (for statement of account) and the name of the contact.

3. Save or send the statement

You can either save your statement as a PDF to print out and send by email outside of FreeAgent or  send this directly to your customer from FreeAgent.

Save as PDF and Send by Email buttons highlighted

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