How to delete bank transactions
This article explains how to delete bank transactions from FreeAgent.
Please note that once a bank transaction has been deleted it cannot be recovered. You’ll need level 6 access or above to your FreeAgent account to delete bank transactions.
For information on how to edit a bank transaction explanation, please see this article instead.
Navigate to the relevant bank transaction
Navigate to the ‘Banking’ tab at the top of the screen and select 'Bank Accounts' from the drop-down menu.
Choose the relevant bank account from the list.
You can either delete a single bank transaction or multiple bank transactions in bulk.
How to delete a single bank transaction
Imported transaction
If the transaction has been imported into FreeAgent via a bank feed or uploaded via a bank statement and has been explained, tick the checkbox to the left of the transaction that you’d like to delete.
Select ‘Remove 1 explanation’ from the ‘Remove explanations’ panel on the right-hand side.
Select ‘Remove explanation’ in the pop-up window.
If there is a file attached to the bank transaction, you will have the option to either permanently delete the attachment or move it to your ‘Files’ area manually. Choose the relevant option from the pop-up window and select 'Remove explanation'.
Once the explanation has been removed, select ‘Delete 1 transaction’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transaction’ in the pop-up window to complete the process.
Manually entered bank transaction
If the bank transaction was entered manually, tick the checkbox to the left of the transaction that you’d like to delete.
Select ‘Delete 1 transaction’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transaction’ in the pop-up window to complete the process.
If there is a file attached to the manual bank transaction, you will have the option to either permanently delete the attachment or move it to your ‘Files’ area. Choose the relevant option from the pop-up window.
How to delete multiple bank transactions
Imported transactions
If the transactions have been imported into FreeAgent via a bank feed or uploaded via a bank statement and have been explained, tick the checkbox next to each transaction you want to delete. To select all the transactions listed on a page, tick the checkbox for one transaction and then tick the box that appears to the left of ‘Date’, just below the time period drop-down menu. This will select all the other transactions listed on the page.
Please note that you can't delete ‘Money In’ and ‘Money Out’ transactions at the same time. Instead, you'll need to delete one type of transaction first, then the other.
Select ‘Remove [X] explanations’ from the ‘Remove explanations’ panel on the right-hand side.
Select ‘Remove explanations’ in the pop-up window.
If you have any files attached to the bank transactions, you will have the option to either permanently delete them or move them to your ‘Files’ area manually. Choose the relevant option from the pop-up window and select 'Remove explanations'.
Once the explanations have been removed, select ‘Delete [X] transactions’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transactions’ in the pop-up window to complete the process.
Manually entered transactions
If the bank transactions were entered manually, tick the checkbox next to each transaction you want to delete. To select all the transactions listed on a page, tick the checkbox for one transaction and then tick the box that appears to the left of ‘Date’, just below the time period drop-down menu. This will select all the other transactions listed on the page.
Please note that you can't delete ‘Money In’ and ‘Money Out’ transactions at the same time. Instead, you'll need to delete one type of transaction first, then the other.
Select ‘Delete [X] transactions’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transactions’ in the pop-up window to complete the process.
If you have any files attached to the manual bank transactions, you will have the option to either permanently delete the attachments or move them to your ‘Files’ area. Choose the relevant option from the pop-up window and select 'Yes, delete the transactions'.