How to delete bank transactions
This article explains how to delete bank transactions from FreeAgent.
Please note that we don’t recommend that you delete bank transactions unless:
- You’ve manually added a duplicate bank transaction in error that can’t be matched to an imported transaction and needs to be deleted.
- You’ve got bank transactions dated before your FreeAgent start date that need to be deleted and entered as part of your opening bank balance instead.
Once a bank transaction has been deleted it cannot be recovered. Deleting a bank transaction in FreeAgent that has been explained as an ‘Invoice Receipt’ may also result in reminder emails being sent to your customer if the invoice isn’t marked as paid with the correct bank transaction.
You’ll need level 6 access or above to your FreeAgent account to delete bank transactions.
To make changes to a bank transaction explanation, find out how to edit a bank transaction explanation.
Navigate to the relevant bank transaction
Navigate to the ‘Banking’ tab at the top of the screen and select 'Bank Accounts' from the drop-down menu.
Choose the relevant bank account from the list.
You can either delete a single bank transaction or multiple bank transactions in bulk.
How to delete a single bank transaction
Imported transaction
If the transaction has been imported into FreeAgent via a bank feed or uploaded via a bank statement and has been explained, tick the checkbox to the left of the transaction that you’d like to delete.
Select ‘Remove 1 explanation’ from the ‘Remove explanations’ panel on the right-hand side.
Select ‘Yes, remove the explanation’ in the pop-up window.
If there is a file attached to the bank transaction that was automatically matched to the transaction by FreeAgent, it will automatically be moved to the ‘Smart Capture’ tab in your Files area. If the attachment wasn’t captured using Smart Capture, you’ll have the option to either permanently delete the attachment or move it to the ‘General files’ tab of your Files area manually. Choose the relevant option from the pop-up window.
Once the explanation has been removed, select ‘Delete 1 transaction’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transaction’ in the pop-up window to complete the process.
Manually entered bank transaction
If the bank transaction was entered manually, tick the checkbox to the left of the transaction that you’d like to delete.
Select ‘Delete 1 transaction’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transaction’ in the pop-up window to complete the process.
If there is a file attached to the manual bank transaction, you will have the option to either permanently delete the attachment or move it to your Files area. Choose the relevant option from the pop-up window.
A record of the transaction being deleted will appear in your Audit Trail report.
How to delete multiple bank transactions
Imported transactions
If the transactions have been imported into FreeAgent via a bank feed or uploaded via a bank statement and have been explained, tick the checkbox next to each transaction you want to delete.
To select all the transactions listed on a page, tick the checkbox for one transaction and then tick the box that appears to the left of ‘Date’, just below the time period drop-down menu. This will select all the other transactions listed on the page.
Please note that you can't delete ‘Money In’ and ‘Money Out’ transactions at the same time. Instead, you'll need to delete one type of transaction first, then the other.
Select ‘Remove [X] explanations’ from the ‘Remove explanations’ panel on the right-hand side.
Select ‘Yes, remove the explanations’ in the pop-up window.
If you have any files attached to the bank transactions that were automatically matched to the transaction by FreeAgent, they will automatically be moved to the 'Smart Capture' tab in your Files area. If the attachments weren't captured using Smart Capture, you'll have the option to either permanently delete them or move them to the 'General files' tab in you Files area manually. Choose the relevant option from the pop-up window and select 'Remove explanations'.
Once the explanations have been removed, select ‘Delete [X] transactions’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transactions’ in the pop-up window to complete the process.
Manually entered transactions
If the bank transactions were entered manually, tick the checkbox next to each transaction you want to delete. To select all the transactions listed on a page, tick the checkbox for one transaction and then tick the box that appears to the left of ‘Date’, just below the time period drop-down menu. This will select all the other transactions listed on the page.
Please note that you can't delete ‘Money In’ and ‘Money Out’ transactions at the same time. Instead, you'll need to delete one type of transaction first, then the other.
Select ‘Delete [X] transactions’ from the ‘Delete transactions’ panel on the right-hand side.
Select ‘Yes, delete the transactions’ in the pop-up window to complete the process.
If you have any files attached to the manual bank transactions, you will have the option to either permanently delete the attachments or move them to the 'General files' tab in your Files area. Choose the relevant option from the pop-up window.
A record of the transactions being deleted will appear in your Audit Trail report.