Knowledge Base Getting Started Frequently Asked Questions

Which bank feeds does FreeAgent support?

This article shows which bank feeds are available for your bank and account type.

Due to new EU legislation, the way you connect your bank to FreeAgent is changing. We’ve recently rolled out lots of brand new Open Banking bank feeds, and we’re releasing more feeds all the time. If your Open Banking bank feed is available, we strongly encourage you to switch to it as soon as possible! If your Open Banking feed isn’t available yet, we’ll continue to offer Yodlee feeds wherever we can.

Open Banking bank feeds

Open Banking bank feeds use new technology to provide a more secure and reliable connection than our previous Yodlee feeds. We’re releasing new Open Banking feeds as soon as each bank supplies us with the technical information we need to build them. If your bank has released their Open Banking connection details but we haven’t created a feed yet, we are most likely already working on that feed.

The table below shows estimates of when we expect to launch specific Open Banking bank feeds, as well as showing which feeds are already live. If your new feed is ready now, check out our step-by-step guide on how to set up an Open Banking bank feed.

Bank Account type Open Banking Open Banking availability
RBS Business current account Available now
  Business saving account Available now
  Business credit card Later this month
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Available now
       
NatWest Business current account Available now
  Business saving account Available now
  Business credit card Later this month
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Available now
       
Ulster Bank Business current account Available now
  Business saving account Available now
  Business credit card Later this month
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Available now
       
Lloyds Business current account Available now
  Business saving account Available now 
  Business credit card Available now 
  Personal current account Available now 
  Personal saving account Available now 
  Personal credit card Available now 
       
Barclays Business current account Available now
  Business saving account Available now
  Business credit card Later this year
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Later this year
       
Halifax Business current account Available now
  Business saving account Available now
  Business credit card Available now
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Available now
       
Bank of Scotland Business current account Available now
  Business saving account Available now
  Business credit card Available now
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Available now
       
Santander Business current account Available now
  Business saving account Mid-September 
  Business credit card Available now
  Personal current account Available now
  Personal saving account Unknown
  Personal credit card Available now
       
Danske Bank Business current account Available now
  Business saving account Available now
  Business credit card Available now
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Available now
       
First Direct Business current account Available now
  Business saving account Later this year
  Business credit card Later this year
  Personal current account Available now
  Personal saving account Later this year
  Personal credit card Later this year
       
HSBC Business current account Available now
  Business saving account Later this year
  Business credit card Later this year
  Personal current account Available now
  Personal saving account Later this year
  Personal credit card Later this year
       
Allied Irish Bank Payment accounts (GB)  Available now
  Payment accounts (ROI) Unknown
       
       
Bank of Ireland Payment accounts (GB) Available now
  Payment accounts (ROI) Unknown 
       
Nationwide Payment accounts October 2019
       
Metro Bank Payment accounts ❌  October 2019 
       
Cashplus Payment accounts   ❌  October 2019 
       
Mettle Payment accounts   ❌  October 2019 
       
Clydesdale Bank Payment accounts   ❌  October 2019 
       
Yorkshire Bank Payment accounts ❌  October 2019 
       
Tesco Bank Payment accounts   ❌  October 2019 

Non-payment & international accounts

Non-payment accounts can broadly be described as accounts without cards, for example, some fixed-rate and limited access savings accounts. Non-payment accounts are not currently supported by Open Banking. 

International accounts or foreign currency accounts may be provided by your bank through Open Banking. To find out if your international account is supported, go through the enable bank feed process.

Yodlee bank feeds

The UK Financial Conduct Authority (FCA) recently announced a six-month adjustment period to the Open Banking deadline, giving UK banks more time to deliver on their Open Banking requirements. This means that some Yodlee feeds will continue to work until March 2020. As part of these updates, your bank might now ask you for additional security information when you log in via your Yodlee feed.

Some of the key banks that are not supported by Open Banking yet, but will still be supported by Yodlee, include:

  • Cater Allen
  • Metro Bank
  • Cashplus
  • Clydesdale
  • Yorkshire Bank
  • Co-Operative Bank
  • TSB
  • And many other UK Banks

Non-UK banks are not covered by the FCA extension and Yodlee will remove feeds for non-UK banks as of the 14th September. For these banks, and for any other accounts where Yodlee bank feeds stop working, you'll need to manually upload bank statements or manually enter transactions.

Challenger banks

The following challenger bank integrations are unaffected by Open Banking:

  • Starling
  • Monzo
  • Tide
  • Revolut

If you’ve set up a feed created by any of these banks, your feed will stay completely unaffected and you don't need to switch to Open Banking. If you’d like to set up one of these feeds, find out how to do that here. In the future, we hope to build Open Banking feeds for these banks, and we’ll keep you updated on this.

What if my bank feed isn’t currently supported?

If you don’t currently have access to a bank feed, for example, if your Yodlee feed has been disconnected and your Open Banking feed isn’t live yet, you’ll need to manually upload bank statements or manually enter transactions. We’ll keep you updated as any new bank feeds are launched, so please keep checking back to this article.

 

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