This article explains which bank feeds are available in FreeAgent for your bank and account type.
Due to recent UK and EU legislation, the way you connect your bank to FreeAgent has changed. You can now connect your bank account to FreeAgent via an Open Banking bank feed.
Open Banking bank feeds
Open Banking bank feeds use new technology to provide a more secure and reliable connection than our previous third-party Yodlee bank feeds. We’re working hard to release new Open Banking feeds as soon as each bank supplies us with the technical information we need to build them. If your bank has released their Open Banking connection details but we haven’t created a feed yet, we are most likely already working on that feed.
The table below shows estimates of when we expect to launch specific Open Banking bank feeds, as well as showing which feeds are already live. If your new feed is ready now, check out our step-by-step guide on how to set up an Open Banking bank feed.
Non-payment accounts can broadly be described as accounts without cards, for example, some fixed-rate and limited access savings accounts. Non-payment accounts are not currently supported by Open Banking.
International accounts or foreign currency accounts may be provided by your bank through Open Banking. To find out if your international account is supported, you’ll need to go through the bank feed setup process.
NatWest/Royal Bank of Scotland/Ulster Bank commercial cards
If you have a business credit card that you currently access via CardsOnline, then you'll need to register with the ClearSpend platform before you can set up an Open Banking feed. When enabling this feed, it’s important that you enter the last 4 digits of your ClearSpend account number, rather than the card number.
Modified Customer Interface (MCI)
A small number of banks have taken a different response to the new PSD2 legislation, and have instead introduced a 'Modified Customer Interface' (MCI). MCIs let banks provide a limited amount of bank account access to third-party providers such as FreeAgent.
Unfortunately, the MCI interface cannot function as a working bank feed. It also doesn’t align to common Open Banking API standards.
The following banks are currently using MCI, and as such, we cannot provide Open Banking bank feeds for these banks:
Due to the introduction of new UK and EU banking regulations called PSD2, the majority of our old Yodlee bank feeds are now no longer available. This is due to those feeds using a technology called 'screen scraping', which PSD2 prohibits.
Banks outside the UK are not covered by PSD2 regulations and we expect those specific Yodlee feeds to continue. However, FreeAgent is unable to offer access to any EU bank services as a result of the UK's withdrawal from the EU on the 1st January 2021.
The following challenger bank integrations are unaffected by Open Banking:
If you’ve set up a feed created by any of these banks, your feed will remain in place and you won't need to switch to Open Banking. If you’d like to set up one of these feeds, find out how to do that here. In the future, we hope to build our own Open Banking feeds for these banks, and we’ll keep you updated on this.
FreeAgent is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 (register no. 799763) for the provision of account information services.
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