Knowledge Base Getting Started Frequently Asked Questions

Which bank feeds does FreeAgent support?

This article shows which bank feeds are available for your bank and account type.

Due to recent UK and EU legislation, the way you connect your bank to FreeAgent has changed. You can now connect your bank account to FreeAgent via an Open Banking bank feed.

Open Banking bank feeds

Open Banking bank feeds use new technology to provide a more secure and reliable connection than our previous third-party Yodlee bank feeds. We’re working hard to release new Open Banking feeds as soon as each bank supplies us with the technical information we need to build them. If your bank has released their Open Banking connection details but we haven’t created a feed yet, we are most likely already working on that feed.

The table below shows estimates of when we expect to launch specific Open Banking bank feeds, as well as showing which feeds are already live. If your new feed is ready now, check out our step-by-step guide on how to set up an Open Banking bank feed.

 

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z  

Bank Account type Open Banking Open Banking availability
Allied Irish Bank Payment accounts (GB) Available now
  Payment accounts (ROI) To be confirmed
       
Bank of Ireland Payment accounts (GB)  ✅ Available now
  Payment accounts (ROI)  ❌ To be confirmed
       
Bank of Scotland Business current account Available now 
  Business saving account Available now 
  Business credit card Available now 
  Personal current account Available now 
  Personal saving account Available now 
  Personal credit card Available now 
       
Barclays Business current account Available now
  Business saving account Available now 
  Business credit card Available now
  Personal current account Available now  
  Personal saving account Available now  
  Personal credit card Available now
       
Capital One Business credit card Available now 
  Personal credit card Available now 
       
Cashplus Business current account Available now
  Business saving account  Available now
  Business credit card  To be confirmed
  Personal current account Available now
  Personal saving account Available now
  Personal credit card   To be confirmed
       
Cater Allen Payment accounts  Available
       
Co-Operative Bank  Payment accounts   Statement upload only
       
Clydesdale Bank Payment accounts To be confirmed
       
Danske Bank Business current account  Available now
  Business saving account  Available now 
  Business credit card  To be confirmed
  Personal current account Available now 
  Personal saving account Available now 
  Personal credit card To be confirmed
       
First Direct Business current account Available now
  Business saving account  To be confirmed
  Business credit card  To be confirmed
  Personal current account  Available now 
  Personal saving account  To be confirmed
  Personal credit card  To be confirmed
       
Halifax Business current account Available now
  Business saving account Available now
  Business credit card Available now
  Personal current account Available now
  Personal saving account Available now
  Personal credit card Available now
       
HSBC Business current account Available now
  Business saving account To be confirmed
  Business credit card To be confirmed
  Personal current account Available now
  Personal saving account To be confirmed
  Personal credit card To be confirmed
       
Lloyds Business current account Available now 
  Business saving account Available now 
  Business credit card Available now 
  Personal current account Available now 
  Personal saving account Available now 
  Personal credit card Available now 
       
 M&S Bank Personal current account ✅   Available now 
  Personal saving account ✅   Available now 
  Personal credit card ✅   Available now 
       
MBNA Business credit card Available now 
  Personal credit card Available now 
       
Metro Bank Payment accounts ❌  Statement upload only
       
Nationwide Personal current account  Available now 
  Personal saving account Available now 
  Personal credit card Available now 
       
NatWest Business banking current account  Available now 
  Business banking saving account  Available now 
  Business credit card  Available now 
  Personal current account  Available now 
  Personal saving account  Available now 
  Personal credit card  Available now 
       
Royal Bank of Scotland Business banking current account Available now  
  Business saving account  Available now  
  Business credit card  Available now  
  Personal current account Available now  
  Personal saving account Available now  
  Personal credit card Available now  
       
Santander Business current account Available now 
  Business saving account Available now 
  Business credit card Available now 
  Personal current account Available now 
  Personal saving account Available now 
  Personal credit card Available now 
       
Tesco Bank Payment accounts Available now
       
Tide Business current account Available now
       
TSB Business current account Available now
  Business saving account  ✅  Available now 
  Business credit card  ✅  Available now 
  Personal current account  ✅  Available now 
  Personal saving account  ✅  Available now 
  Personal credit card  ✅  Available now 
       
Ulster Bank Business current account Available now  
  Business saving account Available now  
  Business credit card Available now  
  Personal current account Available now  
  Personal saving account Available now  
  Personal credit card Available now  
       
Virgin Money Business current account  ✅  Available now 
  Business saving account  ✅  Available now 
  Business credit card  ✅  Available now 
  Personal current account  ✅  Available now 
  Personal saving account  ✅  Available now 
  Personal credit card  ✅  Available now 
       
Yorkshire Bank Payment accounts To be confirmed
       

Non-payment & international accounts

Non-payment accounts can broadly be described as accounts without cards, for example, some fixed-rate and limited access savings accounts. Non-payment accounts are not currently supported by Open Banking.

International accounts or foreign currency accounts may be provided by your bank through Open Banking. To find out if your international account is supported, you’ll need to go through the bank feed setup process.

NatWest/Royal Bank of Scotland/Ulster Bank commercial cards

If you have a business credit card that you currently access via CardsOnline, then you'll need to register with the ClearSpend platform before you can set up an Open Banking feed. When enabling this feed, it’s important that you enter the last 4 digits of your ClearSpend account number, rather than the card number.

Modified Customer Interface (MCI)

A small number of banks have taken a different response to the new PSD2 legislation, and have instead introduced a 'Modified Customer Interface' (MCI). MCIs let banks provide a limited amount of bank account access to third-party providers such as FreeAgent.  

Unfortunately, the MCI interface cannot function as a working bank feed. It also doesn’t align to common Open Banking API standards.

The following banks are currently using MCI, and as such, we cannot provide Open Banking bank feeds for these banks:

  • Metro Bank
  • Co-Operative Bank

If you’re a customer of these banks, you’ll need to manually upload statements for the time-being.

The retirement of Yodlee bank feeds

Due to the introduction of new UK and EU banking regulations called PSD2, the majority of our old Yodlee bank feeds are now no longer available. This is due to those feeds using a technology called 'screen scraping', which PSD2 prohibits. 

We currently support Open Banking feeds for most of the UK’s biggest banks but there are some banks that don’t support Open Banking yet. If your bank isn’t supported, you'll need to manually upload bank statements instead or manually enter transactions.

Non-UK or EU banks are not covered by PSD2 regulations and we expect those specific Yodlee feeds to continue.

Challenger banks

The following challenger bank integrations are unaffected by Open Banking:

  • Mettle
  • Starling
  • Monzo
  • Revolut

If you’ve set up a feed created by any of these banks, your feed will remain in place and you won't need to switch to Open Banking. If you’d like to set up one of these feeds, find out how to do that here. In the future, we hope to build our own Open Banking feeds for these banks, and we’ll keep you updated on this.

What if my bank isn’t currently supported?

If your bank isn’t yet supported through Open Banking, you'll need to manually upload bank statements instead or manually enter transactions. We’ll keep you updated as any new bank feeds are launched, so please keep checking back to this article.

 

^Top

 

Did you find this article useful?