Insights in FreeAgent

This article explains what Insights are in FreeAgent. It also highlights what Insights are available and how to manage them.

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What are Insights?

Insights are notifications that highlight certain areas of your business’s performance.

These notifications are designed to help you run your business more successfully, by highlighting business performance, opportunities and potential issues, to help you make better decisions about your finances.

Please note that to be served Insights, you’ll need to have a user access level of 7 or 8.

Which Insights are available?

FreeAgent currently has five key Insights (not including the initial ‘Introducing Insights’ notification). 

Your top customers

The ‘Your top customers’ Insight lists your top five customers over the last six months, pulling data from what you’ve invoiced. This Insight also links off to the Customer Sales report, which lets you break down income from all your customers, over different time periods.

‘Your top customers’ Insight ranking customers in order of sales..png

Upcoming VAT payment

The 'Upcoming VAT payment' Insight will appear if you have a VAT bill due within the next month that you don’t have enough money in your bank account to cover.

‘Upcoming VAT payment’ Insight showing amount and date due for payment..png

Your slowest paying customers

The 'Your slowest paying customers' Insight lists your slowest paying customers from the past 12 months. You can also view the average payment time for a customer by viewing a contact, and then checking the Invoice Payments panel at the side of the screen.

‘Your slowest paying customers’ Insight ranking customers by lateness of payment..png

Your top spending categories

The 'Your top spending categories' Insight will show your top five spending categories from the last six months, taken from your categorised bills, expenses and bank transactions. It also shows a comparison with the same six months in the previous year.

This Insight links off to the Spending Categories Report, which lets you break down income from all your customers, over different time periods.

‘Your top spending categories’ Insight ranking categories by amount spent..png

Your accounting year end

The 'Your accounting year ends on [x]' Insight notifies you when your accounting year end is approaching, and suggests actions that might be helpful for you to take, such as reviewing your comparative Profit and Loss report.

‘Your accounting year ends…’ Insight showing accounting year end date and actions to take..png

How to manage Insights

You have the option of receiving tailored Insights regarding products or services that we think might be of interest to you. These Insights will always be personalised to your business, and we won’t send them to you if we don’t think they’ll be relevant to you. If you don't want to receive these Insights, you can turn them off from the Settings area of your FreeAgent account.

Select 'Settings' from the drop-down menu under your business name and then select 'Communication Preferences'.

‘Communication Preferences’ button highlighted within the ‘My Company’ section of the Settings page..png

Uncheck the option labelled 'Show links to partner products or services'. 

‘Show links to partner products or services’ checkbox highlighted on Communication Preferences page..png

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