Manage your practice’s default Income Tax settings for clients

This article explains how to set up default settings for your practice that control whether your clients can access the Income Tax in FreeAgent and make submissions.

Please note:

  • Only practice users with an Admin role can manage the practice’s default Income Tax access and submission settings.
     
  • Income Tax access and submission settings will be applied to all clients, including those that are linked to the dashboard. However, you can override these default settings for individual clients.

Managing Income Tax access for clients

Select 'Settings' from the drop-down menu below your practice name.

'Settings' highlighted under practice name drop down menu.

Next, select ‘Tax submission and access control’ from the ‘My practice’ area.

Dashboard settings area with Tax submission and access control highlighted

Select the ‘Income Tax’ tab.

Income Tax tab highlighted

You can choose who can access the Income Tax area in FreeAgent, update clients’ Self Assessment and Making Tax Digital (MTD) for Income Tax submission settings, and automate quarterly update approvals and submissions.

Income Tax access

You can choose whether the Income Tax area in FreeAgent can be accessed by account managers only, account managers and clients with full (level 8) access, or account managers and clients with level 7 and 8 access.

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Self Assessment settings

If you allow clients to access the Income Tax area, you can choose whether clients with full (level 8) access who need to complete old Self Assessment forms can make Self Assessment submissions themselves.

Please note that you won’t see this option if you set Income Tax access to account managers only.

Option to choose whether level 8 clients can submit Self Assessment returns themselves

MTD for Income Tax settings

For clients who need to complete MTD for Income Tax submissions, you can choose whether clients with full (level 8) access can make submissions for quarterly updates, end of year updates, and final declarations.

Option to choose whether level 8 clients can make submissions for MTD for Income Tax

You can also choose which MTD for Income Tax submissions will require approvals. Read how to send MTD for Income Tax submissions to a client for approval.

Option to choose which MTD for Income Tax submissions should be approved by clients

Finally, you can choose whether or not to show the annual tax estimate in clients' accounts, which is provided by HMRC after each submission.

Option for showing tax estimate or not

MTD for Income Tax quarterly approvals and submissions

To send clients' quarterly updates to HMRC automatically, select ‘Yes’ to ‘Send automated updates to HMRC’.

Option to enable automated quarterly submissions set to yes

If approvals have been enabled for clients’ quarterly updates, you can choose to send the approval requests to clients automatically.

Option to enable automated client approval requests

The automated submissions will only be sent once the client, or the account manager, has approved the update. However, you can choose to send the automated updates to HMRC without the clients' approval if you prefer.

Read more about automating clients’ quarterly MTD for Income Tax updates and approvals.

Option to enable sending unapproved quarterly submissions after X days

Email settings

If you choose to enable approvals, you can set up default contents for the emails. A default message will appear in the ‘Default email contents’ area but you can edit this text if you wish.

default email contents box

Once you’re happy with the default Income Tax settings, select ‘Save changes’ to complete the process.

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